MEDDICC Sales Qualification Training Guide
Model: MEDDICC
Duration: 1 Hour
Audience: Sales Teams, Account Executives, Sales Managers
1. Session Overview:
This session covers the MEDDICC qualification model, designed to help sales teams systematically identify and qualify opportunities, ensuring focus on high-potential deals. The model guides sales professionals through key decision-making factors, metrics, and buyer engagement.
2. Learning Objectives:
- Understand the elements of the MEDDICC framework: Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion, and Competition.
- Learn how to qualify opportunities effectively and navigate the decision-making process.
- Develop strategies to engage the right stakeholders and align your sales efforts with the customer's priorities.
3. Key Concepts Covered:
- Metrics: Quantifiable benefits your solution offers.
- Economic Buyer: The key decision-maker with budget authority.
- Decision Criteria: Requirements that will guide the prospect’s choice.
- Decision Process: Steps the customer will follow to make the purchase.
- Identify Pain: The problem your solution solves.
- Champion: Your internal advocate at the customer’s company.
- Competition: Knowing what or who you’re competing against, including the status quo.
4. Suggested Agenda & Timing:
- 0:00 - 0:05 | Welcome & Introduction: Overview of MEDDICC and its relevance to sales qualification.
- 0:05 - 0:15 | Explanation of the MEDDICC Model: Break down each of the 7 components.
- 0:15 - 0:30 | Case Study Discussion: Example of a sales opportunity (e.g., misidentifying the Economic Buyer), and how using MEDDICC can rectify the process.
- 0:30 - 0:45 | Sales Qualification Exercise: Participants apply the MEDDICC model to a live deal or a past opportunity.
- 0:45 - 0:55 | Reflection: How can they better identify champions and competitors in their sales process?
- 0:55 - 1:00 | Wrap-Up & Q&A: Recap and encourage immediate application.
5. Materials Needed:
- Visual Aid: MEDDICC framework diagram.
- Case Study: Real-world example of a sales qualification challenge.
- Handout (Optional): One-page summary of MEDDICC’s key components.
6. Key Questions for Trainers to Use:
- How do you ensure you’re talking to the Economic Buyer?
- What strategies can help you identify your Champion within a prospect’s organization?
- How can you uncover the true Decision Criteria early in the process?
- How do you stay aware of the Competition, including the risk of the customer choosing to do nothing?
7. Trainer Tips:
- Emphasize the importance of knowing Metrics and how they tie to the buyer's business.
- Encourage identifying champions early and leveraging their influence to win deals.
- Use the reflection exercise to help participants think critically about how the MEDDICC framework can help avoid common qualification mistakes.
8. Additional Resources:
- Support Materials: Printable handout of the MEDDICC framework for easy reference.
- Recommended Reading: